PERISAI COMPETENCE IN INCREASING SOCIAL SECURITY ADMINISTRATOR FOR EMPLOYMENT MEMBERSHIP IN MEDAN

The government's efforts in providing social protection to workers is by creating department that can provide every worker Indonesia known as Social Security Agency (BPJS) which a public legal entity manages 4 of the 5 security programs Indonesia. This research aims analyze perisai competency strategies increasing membership BPJS Ketenagakerjaan Medan. located at Medan City Branch using thirty-nine Perisai agents. used six respondents through questionnaires five Likert scales and nine scales. Delphi Panel method uses thirteen competencies with three categories, called intellectual competence, emotional competence competence. Analytic Hierarchy Process (AHP) priority competencies. Based on result method, it found grouped into categories including indicating there were no priorities covering